Last week brought some challenges - as always.
I have been working mostly on customer support for the past week. Had some backlog that I had to deal with and got some additions to it. Fortunately some of them sorted themselves out by updating software and the customer realizing that there were issues with his server. But the rest is high priority stuff so I have had to hold off work on the new releases for the most part.
Customer support comes in waves. There can be a month without a single email, then I get 10 in one day and they just keep coming and then they are gone again. It's hardly ever related to new releases (mine or others) they just pop up out of the blue. Often the issues sort themselves out as the customer realizes something is missing or a mistake was made, which is always good. Then there are those pesky problems, that make no sense and take up a lot of time to dig into and try to find a solution - I have 3 of those right now. It would probably be worthy of some research, but nobody's paying me for it, so I will not be the one doing it;)
This coming week I will keep working on getting the Clarion 9 compatible installs out and hopefully I will make a big dent into it before the end of this week:)
-- Arnor Baldvinsson
